FedEx Auditing and UPS Auditing:
- Express & Ground package auditing
- Refunds for carrier mistakes
- Late delivery & Non-shipment
- Duplicate charges
Identification of possible issues:
- Over-charges
- High-cost shipments
- Damaged Packages
- Large accessorial fees
- 3rd parties using your account
Reports and detail-rich analytics:
- Zone & Weight Service
- Discount Rate Summaries
- DIM Weight
- Small Parcel Benchmarking
- Accessorial Fee Totals
Your Cost?
We charge a percent of the value of the refunds which we detect, apply for on your behalf, and verify. If we don’t get you any refunds, you won’t owe us anything.
See this page for more details on shipping refunds.
Why Choose Us
Refund Retriever will automatically detect issues with your shipments, apply for refunds, and verify those refunds are credited back to YOUR account. The only cost for these services is a portion of the refunds we find for you! These refunds will appear as credits to your account. For FedEx accounts, the credit is applied to the package’s original invoice, For UPS accounts, the credit is applied to a future invoice (we’ll let you know which), and you can see the credits in that invoice’s PDF file or in UPS’s online portal. Of course, we will provide all kinds of reports about disputes by dispute type, dispute status, etc. We provide you all the details you need, in many places, to verify the credits.