The Amazon Order Defect Rate (ODR) is a key performance metric used to measure the health of a seller’s account. A high ODR can result in account suspension, while a low ODR can improve a seller’s chances of winning the Buy Box. What is the Amazon Order Defect Rate (ODR)?…
Since 2006, Refund Retriever has been in the late delivery refund business, and we are proud to announce a new service offering. Refund Retriever now audits Amazon seller accounts to help identify and recover refunds for Amazon sellers. Refund Retriever customers can now add FBA refund service in less than…
Hardly a day goes by that I do not log into my Amazon Prime account to place an order or research prices. I turn to Amazon Prime for everyday items, gifts, and special purchases. For $139/year, I get free 2-day shipping and free video/music streaming; I use everything they offer….
The Amazon Click-Through Rate is a metric commonly used in online advertising and marketing to measure an ad campaign’s effectiveness or a particular marketing effort. In the context of Amazon, the Amazon CTR would refer to the Click-Through Rate for ads displayed on the Amazon platform. This metric indicates the…
All sellers must know about the new Amazon FBA capacity limits system. Over the past few years, Amazon has changed its FBA storage limits a few times. These changes confused and frustrated sellers as they would restrict or decrease the amount of inventory FBA sellers can dispatch to Amazon’s fulfillment…
Many retailers lose nearly 3% of their business earnings because they do not cash out on their Amazon FBA Reimbursements. This is unintentional, as many sellers may not even know they are losing this money. The great thing is that Amazon has set up a functional system to help sellers…
Proper inventory management and restocking are crucial for the success of your Fulfillment by Amazon (FBA) business. In this article, we’ll highlight the power of inventory analytics and share how it can simplify your FBA restocking operations, ensuring that you never run out of stock or overstock and end up…
The Fulfillment by Amazon (FBA) program allows sellers to store their products in Amazon’s warehouses, where the eCommerce giant then handles the packing, shipping, and customer service for those products. This enables sellers to focus on other aspects of their business, like sourcing new products and marketing. However, FBA requires merchants to…
Consumers return items for many reasons, including unmet expectations, inaccurate fit, damaged products, or accidental orders. Whatever their reason for returning the things they have purchased, Amazon takes responsibility for these items. When return items arrive at Amazon, getting them back to their categories or order again becomes difficult. Amazon…
With the high rate of technological advancement worldwide, online shopping is easy. E-commerce continues to boom. Industry giants like Amazon continue to rake in all the traffic and attention in the industry. This increased traffic has come with a consistent spike in buyers and sellers to its platform. The actual…
An effective Amazon feedback request strategy is vital to success. Strategies will boost your reviews from a marketing standpoint and understand customer behavior. Now, unsolicited reviews are fantastic. But leaving your “Digital Word Of Mouth” to chance can be considered a rookie move. As a vendor, your number one priority…
Amazon FBA PPC strategies are very important to the success of your business. If you’re an e-commerce vendor who sells on Amazon’s Fulfillment By Amazon (FBA) service and platform, the biggest fulfillment platform in the industry, you would know the most crucial goal is successful conversions and sales. The aim…
Many sellers ask us which is better: Amazon FBA vs. FBM? The best Amazon model is an answer only achievable by looking at your situation. Fulfillment by Amazon (FBA) Fulfillment by Amazon (FBA): you store products in Amazon’s fulfillment centers, and Amazon picks, packs, ships, and provides visibility and customer…
What is Prime Day? Prime Day is Amazon’s annual shopping event, exclusive to Prime members, offering significant discounts across various products. Held mid-July, Prime Day features deals on electronics, home goods, fashion, and more, often surpassing Black Friday in sales and discounts. It’s a global event with special promotions, limited-time…
Amazon FBA returns can eat away at profits and time, and returns can threaten your company’s profitability in the long run. Also, too many returns or defective items can negatively impact your Seller Rating. Amazon’s Buyer Return Policy All customers have the right to open a product, try it and…
Retail is shifting from brick-and-mortar to e-commerce faster than ever. Amazon is the leading online shopping platform, which makes Amazon product reviews very important. Shoppers rely on millions of Amazon reviews for each purchase. As Amazon continues its rapid growth, consumers depend more on consumer reviews than ever. Reviews are…
Amazon Inventory Performance Index (IPI) is a number between 0-1000. This number measures FBA inventory health. Amazon IPI captures low inventory and excess inventory levels of your FBA SKUs. Amazon’s IPI can benefit both you and Amazon. Amazon’s inventory performance index score combines the preceding three months of sales, inventory…
Amazon FBA sellers sometimes find themselves in a position of needing to reduce inventory. But, returning or disposing of products from Amazon FBA centers isn’t free. If the merchandise is not selling, it might be beneficial to avoid long-term storage fees. We will discuss why removal could be helpful and…
Starting up an Amazon storefront has to be easy, right? You have to sign up and start selling your product simply… However, the reality is that selling on Amazon is not quite that simple or affordable. Amazon FBA fees are vital to profitability. Amazon is booming; everyone wants to be…
What is Amazon Vendor Central? There are only two ways to get your products on Amazon: a seller (third-party or 3P) or a vendor (first-party or 1P). Vendor Central sellers are known as first-party or 1P because when a sale is made to a consumer, it’s sold by Amazon themselves…
ASIN and FNSKU are two essential terms all Amazon FBA sellers should know. Amazon Standard Identification Number (ASIN) is a unique set of ten-digit letters and numbers identifying items. No two products will ever have the same ASIN. ASINs are meant to keep everything in order. The FNSKU stands for…
As an online seller, there is nothing more frustrating than fraudulent returns. On Amazon specifically, a buyer has precisely 30 days to return a product, but sometimes the buyer will get a refund before sending it back. This leaves the seller out of a sale and inventory. It’s no secret…
Many FBA sellers might not be aware of stranded inventory within seller central. But, it is an issue that all sellers must address regularly. Stranded inventory prevents your products from being sold and affects your IPI. Therefore, let’s dive into this issue. What is stranded inventory? Stranded inventory is a…
Who lost your package: UPS DHL FedEx USPS Amazon Most packages make it to their destinations intact and on time. But what do you do when a package is lost in transit? Your lost packages could sit “in transit” for over…
Selling online is a dynamic, exciting way to deliver goods to consumers without ever having to engage in traditional conversations. Make no mistake, however… engaging is a key component to online selling success. In fact, successful e-commerce operators know that leveraging the strengths of others is often the key to…
While Alibaba and Amazon dominate the marketplace industry, it’s not just these two online giants that capture consumer dollars. In addition to helping strengthen the parcel business along the way, it’s fair to say that the shipping business has been dramatically influenced thanks to marketplace sales. As a result, ways…
When it comes to online selling, there will always be the issue of inventory management to consider. From where you stock your items to how much you should invest in each particular product category to the fine print details of shipping items sold online to their end user, there is a lot…
With Amazon having scored the majority of e-commerce sales last year, Amazon sales keep rising. Therefore, it’s no surprise that marketplace selling is big business. Robust inventory assortment and management can help sellers strengthen their eBay sellers strategy, yet these key details alone won’t help marketplace sellers reach their fullest…
Shipping and shopping go hand-in-hand nowadays, so ensuring your shipping strategy is as effective as possible should top your priority list. First, evaluate your current shipping efforts to help strengthen your parcel efficiency. To assess your shipping strategy, ask yourself the following questions: 1. Is the shipping strategy you offer…
