Did you know that sometimes Ground service can be as fast as Express service, but at a fraction of the cost? We have first-hand experience with this. To help you find these same money-saving opportunities, we have a Shipping Service Optimization report that assists you by identifying routine shipments that…
All FedEx ground and express packages are guaranteed to arrive on time, or it’s free. Once you identify that a package was delivered late, requesting a FedEx Late Delivery Refund on the FedEx Money Back Guarantee is the next step to getting your money back. The request must be within…
The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into…
Who lost your package: UPS DHL FedEx USPS Amazon Few things are more frustrating than getting a notification that your package has been delivered—only to step outside and find nothing at your door. Do you have a lost package? Whether you’re…
A FedEx residential surcharge applies to shipments addressed to homes or private residences, including locations where business is conducted from home or shipments where the shipper designates the delivery address as residential. UPS and FedEx charge a higher price for residential addresses. In short, this additional charge is due to…
