Ground and express packages have a guaranteed delivery date and time whenever your business ships with UPS. If your late UPS package arrives even one minute after the guarantee, you are entitled to a full refund. UPS calls this a guaranteed service refund, or GSR for short. According to the…
The UPS damaged package claim process is easier to navigate than shippers believe. Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages. UPS notified the shipper that they damaged a package during transit and discarded it. UPS never delivered the item to the customer….
Mobile shopping has changed the nature of online shopping, with eCommerce statistics showing consistent growth in the mobile market worldwide. As a business owner, your eCommerce website must give customers the type of mobile shopping experience they’re looking for. The mobile-friendliness of your website affects everything from bounce rate to…
Whenever your company ships with FedEx Express or Ground, you have a guaranteed delivery date and time. You are entitled to a full refund if the package is delivered even one minute late. To emphasize, FedEx will NOT notify you of the late package nor voluntarily give you money back….
In a previous blog post, we discussed the UPS CWT services, and now we will go over UPS Hundredweight surcharge fees. Hundredweight CWT is a cost-effective delivery for non-palletized, multiple-package shipments that weigh 100 to 500 pounds. As a rule, UPS Hundredweight CWT has a 150-pound maximum weight per package….
