Yes, every once in a blue moon, we see a rare FedEx systematic SVC fail to be refunded by FedEx without any request necessary. But for UPS, the answer is no. We have never seen UPS automatically give a GSR refund on a late-delivered parcel. Never. FedEx Systematic SVC Credit…
UPS Ground and FedEx Ground Home Delivery modify their shipping rates each year. Rates will be based on the size of the package. This pricing program is known as Dimensional Weight Pricing, also referred to as DIM Weight. Since 2007, UPS and FedEx have only used DIM weight for packages…
A few years ago, the Houston Chronicle published an article about us by Sandra Bretting. You can find it in Sunday’s paper’s Business section, page D4. Or read about it online here. Refund Retriever’s Houston Chronicle write-up was very significant in our history. Refund Retriever Houston Chronicle Article Major shipping…
Shipping internationally means you must have accurate and complete documentation. From ever-changing government regulations and treaty arrangements to customs issues delaying or preventing a shipment from reaching its destination, many variables are in play, and good documentation is one of your best defenses. To help you, we compiled a list…
Can just one pound of weight significantly affect your shipping costs? Absolutely! 71lbs is a bad weight for small parcel shipping, FedEx and UPS in particular. Pro tip: keep your shipments at 70 pounds or less if you can help it. UPS can tack on many additional charges to your…
