Refund Retriever is always innovating to improve our UPS & FedEx late package refunds, shipment billing invoice mistake refunds and customer experience. We are happy to announce that we now accept Bitcoin as payment for your Refund Retriever invoice. What is Bitcoin? Bitcoin is a distributed, digital currency. It is…
Many third-party negotiators (3PN) claim their expertise is in special analytical tools. At Refund Retriever, those same tools and reports are provided for you free of charge. Therefore, let’s discuss a few UPS & FedEx contract negotiation tools. Knowing your shipping data is vital. Never start contract negotiation talks with…
Yes, every once in a blue moon, we see a rare FedEx systematic SVC fail to be refunded by FedEx without any request necessary. But for UPS, the answer is no. We have never seen UPS automatically give a GSR refund on a late-delivered parcel. Never. FedEx Systematic SVC Credit…
UPS Ground and FedEx Ground Home Delivery modify their shipping rates each year. Rates will be based on the size of the package. This pricing program is known as Dimensional Weight Pricing, also referred to as DIM Weight. Since 2007, UPS and FedEx have only used DIM weight for packages…
A few years ago, the Houston Chronicle published an article about us by Sandra Bretting. You can find it in Sunday’s paper’s Business section, page D4. Or read about it online here. Refund Retriever’s Houston Chronicle write-up was very significant in our history. Refund Retriever Houston Chronicle Article Major shipping…
