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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

What are FedEx Fuel Surcharges?

Does your company ship with FedEx? You know FedEx fuel surcharges and understand these additional costs of transportation impact profitability. Changes to the FedEx Express and ground charges will be applicable every Monday. The FedEx fuel surcharge percentage will be reflected on the FedEx invoice. As a rule, the FedEx…

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UPS Fuel Surcharges

If your company ships UPS, you understand the effect UPS fuel surcharge has on shipping costs. The calculation is a percentage of the base rate and adds to the expense of each package. As a result, it covers additional fuel costs and keeps UPS profitable, even when fuel prices increase. What is…

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What are the UPS Delivery Area Surcharges (DAS)?

UPS Delivery Area Surcharge DAS

If your company ships to remote or rural destinations, you have seen additional fees tacked on the shipment charges called UPS delivery area surcharges (DAS) and extended delivery area surcharges (EDAS). UPS applies these additional charges to packages either picked up or delivered to specific predetermined ZIP codes. Therefore, let’s…

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Shipping Delay Email Templates You Can Use

Shipping delays are never fun, but they don’t have to spell doom for your business. Fortunately, the correct shipping delay email template can reassure customers and maintain brand loyalty. Reassurance can prevent profit loss and order cancellations. Being hit with shipping delays is every company’s worst nightmare, and many panic….

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