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auditing Archives - Refund Retriever

FedEx Dimensional Weight (DIM)

Dimensional (DIM) weight pricing is the carriers’ way of encouraging parcel shippers to optimize box sizes. This discourages wasted space inside the boxes, which destroys room in their trucks. The package’s DIM weight replaces the billable weight if it’s higher than the physical weight. Standard FedEx DIM weight calculation, the…

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UPS Audit Fee: Shipping Charge Correction Audit Fee

In June 2018, UPS increased a few surcharges and announced a new shipping charge correction audit fee. A UPS audit fee will be charged when the average shipping charge correction during a week exceeds $2.00 per package, subject to a shipping charge correction. This Shipping Charge Correction Audit Fee does…

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Simple Ways To Reduce E-commerce Costs

While Alibaba and Amazon dominate the marketplace industry, it’s not just these two online giants that capture consumer dollars. In addition to helping strengthen the parcel business along the way, it’s fair to say that the shipping business has been dramatically influenced thanks to marketplace sales. As a result, ways…

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How to Void Unused UPS Shipping Labels Online

UPS charges for each shipping label generated on your UPS account. Therefore, it is essential to void unused UPS shipping labels. You pay for the label even when a third party creates an unused label billed to your UPS account. And while the shipping labels can be voided, only the…

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My FedEx Office late overnight package experience

Here at Refund Retriever, we audit parcels and invoices for FedEx & UPS shippers in all industries. From e-commerce websites, law firms, and Amazon & eBay sellers to independently owned shipping centers, we find late deliveries and billing mistakes and save our customers millions each year in transportation cost recovery….

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