The residential surcharge is among the most common and substantial surcharge fees for 98% of all FedEx and UPS shippers. Therefore, a shipper must consider the impact and compare FedEx and UPS applications during contract negotiation. This consideration includes much more than just the discount offered. Therefore, consider a few…
Shippers must understand FedEx termination fee provisions and how they affect small parcel shipping. FedEx agreements are not easy to understand. Therefore, we will explore a FedEx termination fee and some options if one presents a new FedEx agreement. What is a FedEx Termination Fee? Early termination language is a…
The pace of parcel costs is fast, and the fine-print details of carrier contracts often change just as quickly. Keeping this in mind, how can businesses keep up with the rapid speed of parcel changes directly impacting their businesses? Shipping contract negotiation. Regularly reviewing carrier contracts from UPS and FedEx…
Have you looked at your UPS agreement? When was the last time you compared the agreement discount rates to an actual invoice charge? How can you approach a UPS shipper agreement negotiation with confidence? Most shippers find agreements too complex or structured in a way that is too confusing to…
Carrier contract negotiation is often a daunting task. Even the most seasoned shippers have trouble genuinely understanding the fine print of these complex carrier agreements. FedEx and UPS do not want to lower their rates for anyone. However, they know it’s necessary to keep their client’s business. Here are 10…
FedEx Ground Economy discounts are significant to shippers. These discounts are the maximum savings available to shippers based on the published rates for the year. During a FedEx contract negotiation, pay attention to all of these points to maximize your yearly savings. FedEx Ground Economy: What is it? Previously called…
In the final part of a three-part series, Refund Retriever unveils the intricate details of a FedEx transportation services agreement. Our goal is to break down the general outline of FedEx agreements to make understanding them more manageable. Therefore we will cover FedEx surcharge reductions and FedEx minimum charge reductions. Earlier in part one, we reviewed…
A successful FedEx or UPS parcel rate negotiation is essential to substantially lower shipping costs. Preparation is critical to how well a company can negotiate lower small parcel rate agreements. Therefore, let us look at a few key points that all businesses, big and small, need to follow. 1. Get…
How can a company save money even with a bad UPS agreement? There are many reasons that shippers cannot get the best in class pricing for UPS or FedEx. They could not have significant volume, less than desirable package characteristics, or they are located in a remote area. Let us…
In our previous blog, we covered the basic outline of a UPS agreement and the discount incentives on the published shipping rates. In part two, we will outline a few more essential points that you will need to understand to begin a fair and balanced UPS shipper contract negotiation. Accessorial…
FedEx agreements’ black and white details can often look like a foreign language even to the savviest of shippers and business-minded leaders. From surcharges and money-back guarantees to termination fees and more, there is a lot to digest when it comes to reviewing, understanding, and ultimately feeling confident about the…
When it comes to e-commerce shipping, shipping information has a significant influence on consumer purchases. BigCommerce reports that shipping cost and speed influence 80% of U.S. customer decisions, while 87% of customers are influenced by price 71% by discounts or promotional offerings. Consider how your e-commerce business can be strengthened…
FedEx and UPS made some significant changes to their rates and contracts for 2024, yet many businesses have yet to either know or understand these changes. For this reason – and many others – companies must update their parcel carrier contracts and gain more clarity about what impacts their shipping…
FedEx guarantees the on-time delivery of your all Ground and Express packages, but not every shipment is on time. But, if FedEx delivers your package just 60 seconds late, you are entitled to a 100 percent refund of the shipping charges. Let’s look at FedEx Money Back Guarantee Waivers. Including…
Shipping fee surcharges for additional, supplemental, or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our data, we found something interesting. FedEx invoices consistently have a higher percentage of accessorial fees over similar-sized UPS invoices….
FedEx and UPS cost more due to accessorial fees; there is no getting around them. Accessorial charges have rate increases each year, just as the general rates. Accessorial fee surcharges for additional, supplemental, or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs….
UPS guarantees the on-time delivery of all Ground and Express packages, but not every shipment is on time. But, if UPS delivers your package just 60 seconds late, you are entitled to a 100 percent refund of the shipping charges. Let’s look at the UPS GSR waiver, also known as a…
With FedEx and UPS increasing their rates each year, understanding your own shipping contracts is very important. Did the carriers create the complexity in these to increase their own profits, when was the last time you read through your carrier contract? With most FedEx and UPS contracts there are two…
We deal with FedEx and UPS all day, every day. But we never actually ship anything out. The cost of transportation impact is huge for our customers. What would be cheaper? USPS, FedEx, or UPS? We went to the post office and got a few priority mail Tyvek envelopes. We…
What is a rate or small parcel benchmarking in shipping contract negotiations? Have you ever wondered what your neighbor paid for his new car? Did he get a good deal? Say you liked that car and could walk into the dealership knowing the price and the negotiated finance rate. This information…
In our previous blog articles, we’ve discussed why you should negotiate rates with your shipping carrier and even tips on preparing for negotiations. Now, we’ll discuss WHAT to negotiate. Parcel service fee negotiation is essential. You may hear some say fee XYZ can be negotiated or fee ABC cannot be…
Many third-party negotiators (3PN) claim their expertise is in special analytical tools. At Refund Retriever, those same tools and reports are provided for you free of charge. Therefore, let’s discuss a few UPS & FedEx contract negotiation tools. Knowing your shipping data is vital. Never start contract negotiation talks with…
