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Amazon Prime – Late Package Delivery

Hardly a day goes by that I do not log into my Amazon Prime account to place an order or research prices. I turn to Amazon Prime for everyday items, gifts, and special purchases. For $139/year, I get free 2-day shipping and free video/music streaming; I use everything they offer….

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How to Find Your FedEx Credits

FedEx credits are applied to the very same invoice as the original package. The refund credits are simple to find when you log into FedEx Online Billing. How to Find Your FedEx Credits: Step by Step Instructions FedEx Download Adjusted Invoice Recently, FedEx has included the ability for customers to…

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Damaged Package Claims Process: UPS

The UPS damaged package claim process is easier to navigate than shippers believe. Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages. UPS notified the shipper that they damaged a package during transit and discarded it. UPS never delivered the item to the customer….

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What Happens If My Packages Are Stolen?

In today’s world, there is guaranteed to be an increase in packages stolen from your doorstep. Porch Pirates will closely follow a delivery truck and take merchandise as soon as the driver is out of sight. A report from August Home Inc. found nearly 11 million U.S. homeowners have had…

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How to Void Unused UPS Shipping Labels Online

UPS charges for each shipping label generated on your UPS account. Therefore, it is essential to void unused UPS shipping labels. You pay for the label even when a third party creates an unused label billed to your UPS account. And while the shipping labels can be voided, only the…

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Creating The Perfect Shipping Policy

Creating The Perfect Shipping Policy

No matter how good your product or customer service is, a poor shipping policy is enough to drive anyone away. Too many businesses don’t spend enough time on their shipping policy, and it can affect the company in a significant way. Why? Firstly, you must ensure that your shipping prices…

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FedEx Online Billing Invoice Downloads

Many people do not know how to download a FedEx invoice from the FedEx Online Billing Center. Here is an introductory video on how exactly to do this. It’s easy! FedEx Billing Online First, go to FedEx.com. Enter your FedEx ID and password. Select Get Billing Online and click the…

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Refund Retriever Integrates with BigCommerce

Every FedEx and UPS package you send is guaranteed to arrive or free – even ground and home delivery. However, FedEx and UPS do not automatically give you a refund for a late shipment. Refund Retriever automatically audits your invoices and returns the credits to your invoices. Thanks to our…

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