The world as we know it has changed forever. COVID-19 has and will continue to change the way people consume products. This change has caused a disruption in supply chains and logistic principles that we have followed for many years. Until now, FedEx and UPS have experienced surges in shipping…
Online shippers face many obstacles in today’s complicated multi-channel world. Knowing how to handle shipping delays will turn customer service issues into a competitive advantage. Shipping delays before and during transit are two of the most frequent problems online business owners experience. Buyers do not like shipping delays; however, it…
