Data is vital to successfully managing transportation spend. As a complimentary value-added service to our FedEx and UPS invoice audit, Refund Retriever produces free shipping analytics and business tools needed to analyze data all in one place.
+ Improve visiblity
+ Make more informed decisions
+ Improve internal accountability
+ Free up internal resources
Get Real-Time Shipping Reports for FREE
+ 24/7 access
+ Real-time data
+ No additional cost
Data & Technology Meet Shipping
Real-Time Insights
Our online dashboard provides 24/7 access to real-time insights and package-level details needed to root out inefficiencies and identify cost savings opportunities. Know exactly where your company’s money and packages have gone, and are going.
Supply Chain Visibility
Refund Retriever’s goal is to provide complete supply chain visibility and actionable insight to successfully reduce your company’s shipping spend. Our secure online tool allows your business to easily manage trends, maximize efficiencies, and ultimately identify valuable savings opportunities.
Disputes Reporting
Reports – Disputes and Refunds
Naturally, we will provide you with lots of information about carrier reliability, disputes, and refunds for your shipments. You can even use these reports to compare service levels, accounts, or even carriers. Here are a few examples:
DISPUTES PENDING
CONFIRMED REFUNDS
LATE PACKAGES BY SERVICE
ADDRESS CORRECTIONS LIST
DISPUTES BY CARRIER ACCOUNT
OVERALL CARRIER RELIABILITY
RESIDENTIAL SURCHARGES BY SERVICE
LIST OF NON-SHIPMENTS (VOIDS)
Reliability Reporting
REPORTS – SHIPPING ANALYSIS
We also provide a detailed analysis of what your shipping activity looks like, whether it be daily / monthly activity summary, zone-and-weight summary, zone-and-service-level summary, cost per pound shipped, etc. Here are a few examples:
ZONE AND SERVICE SUMMARY
ZONE AND WEIGHT SUMMARY
COST PER POUND
SERVICES & DISCOUNTS SUMMARY
Analysis Reports
REPORTS – BENCHMARKING
This is our newest service!
Are you getting the rate discount your volume deserves? You’ve negotiated with the carrier for a certain level of discounts for each service, but how do you compare to other companies shipping at a similar volume? With our small parcel rate discount benchmarking report, you can see this easily!
The report benchmarks the discount on a per-service basis (i.e. Ground, Priority Overnight, etc). We often see a customer will have a higher-than-average discount on some services compared to similar shippers, and have an average or low discount on others.
Shipping Discount: High
These customers are receiving a higher discount than similar shippers, for the chosen service.
Shipping Discount: Average
These customers are receiving an average discount compared to similar shippers, for the chosen service.
Shipping Discount: Low
These customers are receiving a lower discount than similar shippers, for the chosen service.
